The “ Hilton Universal City” is a 24-story, AAA 4-Diamond hotel located at 555 Universal Hollywood Drive in Universal City adjacent to the main entrance of Universal Studios Hollywood. In addition to its premier accommodations and location, the Hilton Universal City is known by many in the local community and greater Los Angeles area for its renowned business, convention and banquet facilities, along with the popular Café Sierra best known for its prime rib, seafood buffet, and Sunday brunch.

The Hilton Universal City is owned by Sun Hill Properties Inc. (

Yes. The Hilton Universal City maintains a high occupancy rate year-round and to better serve its guests just completed extensive interior renovations to the building, which was constructed in 1984. The improvements included significant renovations to all 495 guestrooms and suites and upgrades to Café Sierra, the Conference and Meeting Spaces, the lobby, and the lounge areas.
Additionally, the existing hotel will receive a minor façade improvement to create a visual uniformity with the new addition, and a new decorative entryway into the hotel.

The proposed addition to the Hilton Universal City has 20 levels compared to the existing hotel building, which stands 24 levels. However, due to the sloping topography on which the new building will be constructed, the structure has several below-grade levels. The new entry/lobby for both the existing hotel building and the proposed addition will be located on Level 3 of the new building. Therefore, the top of the addition will be 7 levels below the top of the existing hotel building.

Yes. In October 2018 Sun Hill unveiled plans to develop a $150 million, 20-story building at the southwest edge of the property adjacent to the current 24-story building. The addition will include 395 rooms and amenities such as a guest fitness center, wellness spa, and a penthouse restaurant. When completed in 2023, the 890-room Hilton Universal City will be the largest hotel serving the San Fernando Valley.

No. The spa will be open only to hotel guests and non-hotel guest private members.

Yes. On the north side of the property a new 5,000-square-foot ballroom will be built as well as 10,000 square feet of new meeting rooms.

The project will provide sufficient on-site parking for all proposed uses.

No. While peak uses might be rare, we want to make sure that our hotel and ballroom guests are fully accommodated.

Yes. We will still utilize self-parking but will supplement the parking program with an expanded valet service and a special Uber/Lyft drop-off area. Two valet stations will be employed. One will serve the new northside ballroom and the second will serve the existing and new hotels.

Sun Hill expects the city’s review process to begin in 2020. It will study the project’s environmental impacts and include opportunities for the public to review all project reports and plans along with participating in public hearings before the City Planning Commission and City Council. The entire process should take about two years to complete.

We spent the extra time and effort to make sure we got the project right for our hotel guests, neighboring businesses, and the community: finalizing the design, planning construction, detailing all building operations, and reducing potential impacts. The Hilton Universal City has been a proud member of this community for over 30 years and we will continue to be a good neighbor and an asset to the community.

Yes. According to the Los Angeles Tourism and Convention Board, 32.8 million out of the 50 million visitors to the region in 2018 stayed overnight. The average Los Angeles hotel’s room occupancy rate was 79.6% where, in comparison, the Hilton Universal City was almost always full. We do not believe this growth will slow and in fact will likely increase as the 2028 Olympic Games approach.

Yes. All traffic impacts and potential mitigations will be thoroughly studied in the project’s Environmental Impact Report (EIR) according to the City of Los Angeles’ methodology.

There is no direct relation. Comcast NBCUniversal’s “Evolution Plan” is an approved Master Plan for the expansion of their theme park, which could include new hotels, office space and commercial retail. Even though the Hilton Universal City is not part of the Evolution Plan and has no affiliation with Comcast NBCUniversal or the theme park, the project EIR will take into consideration the potential future approved development of Comcast NBCUniversal’s property. Just as the Hilton Universal City has accommodated impacts during the expansion of the theme park, the Hilton Universal City will work with Comcast NBCUniversal to ensure that project construction impacts do not impede their operations.

Yes. The current hotel will remain fully operational.

All noise and visual impacts and potential mitigations will be thoroughly reviewed in the project EIR.

No, the glass windows in the new building will not create glare and would instead cover (or block) as much as three quarters of the glare emanating from the current building. The current glare is a result of the mirrored glass specified for the current building in the 1980s. While very popular in the ‘80s, the industry no longer uses this type of glass because of its 100% reflectivity, and the City does not allow new buildings to install glass exteriors with such high reflectivity. The highest reflectivity allowed currently is around 20%, but the project will use a much lower, 15% reflective glass.